Privacy Policy

Information we collect

B&G Home Wellness collects information you provide when you enroll, use your Home Passport, schedule service, request an estimate, or contact us. This may include your name, email, mobile number, service address, property details, appointment history, photos, reports, estimates, and payment-related records.

How we use information

We use your information to administer your membership, maintain your Home Passport, coordinate appointments and repairs, provide estimates and service updates, process payments, improve our services, protect the platform, and meet legal obligations.

Text messaging privacy

If you opt in to SMS, we use your mobile number and consent record to send transactional messages about appointments, account activity, service estimates, and service updates. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except providers that help us deliver the requested messages.

Service providers and payments

We may provide information to vendors that help us operate the platform, deliver email or text messages, process payments, host records, or perform approved home services. They may use the information only to provide those services. Payment card details are handled by our payment processor and are not stored directly by B&G Home Wellness.

Your choices

• SMS consent is optional and is not a condition of purchase.
• Reply STOP to any B&G text to unsubscribe.
• Reply HELP for assistance.
• Contact us to request access, correction, or deletion where applicable.

Contact us

Questions about this policy may be sent to hello@bgbuilds.com. For text messaging terms, read our SMS Terms.